What is your cancellation policy? Is there a fee for breaking my contract?

All cancellation policies are outlined in the membership agreement for each location. The agreement covers the cost to cancel, how to cancel and more information on any additional termination fees you may incur.

I need to pause my membership because I got injured or will be traveling for an extended amount of time. How do I freeze my account temporarily?

If you are interested in more information on how to suspend membership or put a hold on your account, you’ll need to reach out directly to your home club. Each of our locations are independently owned and operated and may have a slightly different policy regarding suspended memberships.  We look forward to continuing making healthy happen with you!

Can I transfer my membership to another club location if I am moving soon?

Yes! You absolutely can. All memberships are transferrable whether by usage or relocation. Relocation transfers must be more than 10 miles from your last residence. You won’t incur a transfer fee which means there’s no need for a specific moving policy. However, if you change your home gym—rates could change depending on your monthly dues.